You need internet access to make the most of all your devices, including your Hisense TV. You might want to tweak your Smart TV settings or enhance account security. Regardless of the reason, you need to connect the TV to your wireless network.
This article will show you how to connect your Hisense TV to Wi-Fi. You’ll also find out how to troubleshoot if your device fails to establish a link with your network.
How to Connect to Wi-Fi on a Hisense TV
Connecting a Hisense TV to a Wi-Fi network shouldn’t present too much of a challenge. The process is relatively straightforward and only takes a few minutes:
- Turn on your TV and find the menu button on the remote.
- Press the button and head to the “Settings” section.
- Choose “Network.”
- See if the TV is already connected to the internet by pressing “Network Information.”
- If the device doesn’t have internet access, select the “Network Configuration” option.
- Pick “Wireless” and choose your Wi-Fi network.
- Enter the password and hit the “OK” button on your remote. Your TV should now be connected to the network, allowing you to change your settings and enjoy numerous streaming platforms on a large screen.
How to Connect a Hisense TV to a Wired Network
If you don’t have a Wi-Fi network or it’s not working, don’t call your technician just yet. There’s another way to connect the device to the internet, and it involves using your ethernet cable. Most Hisense TVs feature a built-in port for this cable to make things easier.
Here’s what you’ll need to do to establish a wired network connection:
- Find an ethernet cable compatible with the port on your Hisense TV.
- Plug in one end of your cable to the internet router and connect the other to the TV. Make sure both ends are connected correctly. You should hear a click when plugging the item in, indicating a successful link.
- Use your remote to access Hisense TV settings.
- Browse the window and find the “Network” section.
- Access the “Network Configurations” screen.
- Enable LAN and follow the on-screen prompts to link your Hisense TV to your ethernet network.
My Hisense TV Won’t Connect to the Internet; Potential Solutions
You may have tried both the abovementioned methods, but your Hisense TV still can’t connect to the internet. Various culprits can cause this, but there are several ways to solve the problem:
Restart the device
The best solution is often the easiest one. Restarting your device may do the trick:
- Strike the “Menu” button on the remote.
- Select the “Support” option and confirm your choice by pressing “Enter.” Depending on your model, the “Enter” key may also show up as “Select” or “OK.”
- Go to “Self Diagnosis” and hit the “Enter” button.
- Select “Reset.” It should be the final option on the list.
- Type in your PIN to confirm your decision and reset your TV to factory settings. Wait for your device to reboot and try the above steps to connect to the internet.
Power Cycling
Power cycling your router and Hisense TV should be your next option. It helps ensure there are no issues with the device power flow and provides both gadgets with a fresh boot.
Let’s first see how you can power cycle your Hisense TV:
- Turn off the TV with your remote.
- Unplug the power cable from your outlet.
- Wait for a couple of minutes and reconnect the cable.
- Start the TV.
Power cycling the router should be seamless, too:
- Turn off the router by pressing the power button. It should be located on the back of your device.
- Disconnect the ethernet and power cable.
- Wait for a few minutes.
- Plug the cables back in and turn on the router.
See if you can now connect your Hisense TV to the internet.
Check the Wi-Fi Password
If your TV doesn’t connect to your network after a restart and power cycle, you might be using the incorrect Wi-Fi password. A single number or letter might be wrong, rendering all your troubleshooting useless.
You can verify your Wi-Fi network with your computer. This is what PC users should do:
- Connect your computer to your Wi-Fi network.
- Launch your browser, type in “What is my IP” in the search field, and press the “Enter” button.
- Click the first result.
- Copy the IP address and paste it into the search field.
- Hit “Enter,” and you should arrive at the website of your Wi-Fi network provider.
- Insert the login credentials. The username and password should be “admin” by default.
- Locate your Wi-Fi settings and find your password. You can now change your password and connect the TV once again. Alternatively, locate your Wi-Fi channels and switch to another if the current option is overloaded.
Clear Your Network Cache
Overfilled network caches can interfere with your Hisense TV and keep it from linking to your Wi-Fi network. Resolving the difficulty should be easy.
Take the following steps to clear your network cache:
- Use the remote to access the Menu.
- Head to “Settings,” followed by “General,” and “Network.”
- Choose “Network Status” and press ‘Network Reset.”
- Wait for a few minutes for the process to complete and check if your Wi-Fi connection works now.
Uninstall Your VPN
As regards your VPN, disabling this network may not be enough since it can still cause problems with the Wi-Fi connection. The only solution might be to uninstall the program. You can do so on your Windows PC:
- Head to “Settings” and select “Apps.”
- Choose “Apps and features” in the left part of the display.
- Choose your VPN and click it.
- Press the “Uninstall” button and confirm your decision by clicking the pop-up.
After uninstalling the app, you may also want to remove the VPN connection:
- Navigate to “Settings,” followed by “Network and Internet.”
- Select “Change Adapter.”
- Right-click the VPN connection and press the “Delete” button.
While you’re there, you should delete old TAP drivers since they can remain on the network even after uninstalling the VPN:
- Open “Control Panel” and access “Device Manager.”
- Expand your “Network Adapters” section.
- Right-click the TAP driver.
- Choose “Uninstall” and confirm the decision.
Relocate the Router
If the TV still can’t connect to your Wi-Fi, place the router closer to the device and retry. Although both 2.4GHz and 5GHz connections can travel through multiple walls, make sure the router is in the same room as your Hisense TV. Otherwise, you might experience frequent outages and connection disruptions.
Smart TV Internet Adventures Are at Your Fingertips
Your Hisense TV may be chock-full of thrilling channels, but you can take the fun to new heights by connecting it to the internet. It expands your viewing repertoire with the most popular streaming platforms, allowing you to enjoy countless hours of movie and TV content. Even if you’re having trouble establishing a link, simple tweaks to your hardware and software should help you overcome the obstacle.
Do you prefer connecting your Hisense TV to Wi-Fi or wired networks? How much internet surfing do you perform on your TV? Is the connection as fast as on your other gadgets? Tell us in the comments section below.
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