How to Fix GroupMe Notifications Not Working

You might miss out on something important if you aren’t receiving GroupMe notifications. Understandably, you want to ensure that you receive notification on a timely basis. Fortunately, this problem is relatively easy to fix. Follow this guide to fix your GroupMe notifications for good.

There can be multiple reasons why you are not getting GroupMe notifications. It can be due to incorrect app settings, aggressive battery saver mode on your phone, or server issues. 

Check the Chat Notification Settings

First, you should verify that the notifications settings are set up correctly in GroupMe settings. Here’s how to do this:

On iPhone:

  1. Open GroupMe and tap your profile picture in the bottom-right corner.
    Profile icon on the GroupMe mobile app.
  2. Choose Settings.
    Settings option in the GroupMe profile window.
  3. Under the Notifications and sounds section, check if your notifications are paused. If so, tap Resume now to continue receiving notifications.
    Resume now option in the Settings window.

On Android:

  1. On the GroupMe homepage, tap your profile picture.
  2. Tap Settings.
  3. Under the Notifications section, tap the Group Message Sound option.
    Group Message Sound option in the Notification window.
  4. Enable the Show notification toggle.
  5. Next, enable the Show notification toggle for the Direct Message Sound option.
  6. Tap Turn off all notifications.
  7. Select the Re-enable notification option.
    Re-enable notifications option in the GroupMe app.

On Windows:

  1. Open GroupMe, and click Settings in the left sidebar.
  2. Choose On from the Notifications for all chats option.
    On option for Notifications.
  3. Select a sound for Group Message Sound and Direct Message Sound options.
    Group and Direct message sound.

In each of the platforms, this process will verify that your general notifications aren’t disabled, therefore blocking any alerts you want to receive.

Check Group-Specific Notifications

If your GroupMe notifications aren’t working for specific chat groups, you will not be aware of them even if people are sending messages on GroupMe. Its possible that your group notifications are disabled in GroupMe. You can enable them by following these steps:

On Android:

  1. Hold down the chat that isn’t showing notifications.
  2. Tap the three vertical dots in the top-right corner.
    Three vertical dots in GroupMe.
  3. If notifications for the group are muted, you’ll see an Unmute option. Tap it to receive message notifications again.
    Unmute option in the GroupMe app.

On iOS:

  1. Hold down the group that isn’t showing notifications.
  2. Choose Unmute from the menu that pops up.
    Unmute option in the GroupMe iOS app.

On Windows:

  1. Open the group that isn’t sending message notifications.
  2. Click its avatar and select Settings from the menu that pops up.
    Settings option in the GroupMe windows app.
  3. Click the Unmute option.
    Unmute option in the GroupMe Windows app.

If multiple chats aren’t sending notifications, repeat the process for each group to ensure their notifications aren’t muted.

Check Your Phone’s Notification Settings

If your GroupMe settings allow for notifications, they can still be blocked by your mobile device settings. A device’s settings will always trump your settings in an individual app. It would be best to verify that your device doesn’t keep alerts from getting to you.

On iOS:

  1. Open the Settings app.
  2. Tap GroupMe in your app list.
  3. Select Notifications.
    Notification option in iPhone settings.
  4. Make sure the Allow Notifications toggle is enabled.
    Allow Notification option in the Notification window.
  5. Browse the additional notification settings and change them to suit your preferences.

On Android:

  1. Open the Settings app of your Android phone, and tap on the Notification & status bar.
  2. Choose App notifications.
  3. Enable the toggle next to GroupMe.
    GroupMe toggle in the Notification window.

On Windows:

  1. Press the Windows+I key to open the Settings app and choose System.
  2. On the left sidebar, choose Notifications & actions and turn on the GroupMe toggle switch.
    GroupMe toggle in the windows app.

Check Your Wi-Fi Network

An unstable internet connection can mess up notifications from different applications, including GroupMe. If customizing the notifications settings of your phone and the GroupMe app itself hasn’t solved the issue, check to make sure a weak Wi-Fi signal isn’t stopping GroupMe from sending alerts.

If so, try turning on airplane mode for a few seconds and then turning it off again, rebooting your router, or contacting your internet service provider (ISP).

Verify Do Not Disturb Settings

A common reason notifications don’t get through is that the Do Not Disturb (DND) option has been accidentally turned on. To check for this possibility, check your device’s Do Not Disturb setting and disable it if it’s turned on. Here’s how:

On Android:

  1. Open the Settings app and select Sound & vibration.
  2. Choose Do not disturb.
  3. Turn off the Do not disturb toggle.
    DND toggle in the Android.

On iOS:

  1. Slide down from the top of the screen to open Control Center.
  2. Tap the Do Not Disturb icon.
    Do not disturb option in the Control Center.

On Windows:

  1. Open the Settings app and choose System.
  2. Go to Notifications.
  3. Toggle off the Do not disturb setting.
    Toggle Do Not Disturb Settings Windows

Update the App

You may not be receiving notifications in GroupMe because of a bug in the version you’re using. Often, these issues are fixed through app updates. So, try updating the GroupMe app. Hopefully, this will fix the issue.

On Android:

  1. Open the Play Store.
  2. Search for GroupMe and tap Update.

On iOS:

  1. Open the App Store.
  2. Search for GroupMe, and tap Update to download the latest app version.

On Windows:

  1. Open the Microsoft Store.
  2. Type GroupMe in the search field and click the Update button.
    GroupMe on the Microsoft Store.

Log Out and Log Back In

Another way to fix temporary bugs and glitches that might be causing the issue is to log out and back into your GroupMe account. To log out of your GroupMe account on your phone, open your profile window and tap Sign out. Then, tap Yes to confirm.

On Android & iOS:

  1. In GroupMe, open your profile window.
  2. Tap Sign out. Then, tap Yes to confirm.
    Sign Out option in the profile window.

On Windows app:

  1. Open GroupMe, click Settings on the left sidebar, then Log Out.
  2. Click Log Out again to confirm.
    Log Out option in GroupMe.

Then, wait a few seconds and log back into your GroupMe account. You should no longer be facing the problem.

Restoring GroupMe Notifications

It’s frustrating when notifications aren’t working for your social networking platforms. Thankfully, notifications can quickly be restored by verifying a few settings in your app and device. Once again, you can keep up with what’s happening with your GroupMe community.

Once you’ve fixed the notification issue on GroupMe, you might be interested in learning some basics, like checking if someone has read your GroupMe message.

FAQs

Why is GroupMe not sending messages?

GroupMe might fail to send messages if its servers face downtime or are under maintenance. The problem can also occur if your internet connection is weak or unstable.

How do I get my GroupMe notifications back?

If you’re not getting notifications on GroupMe, check the GroupMe app settings. Go to Settings, then tap Notifications & sounds. Check if notifications are paused. If they are, tap Resume now to start getting them again.

Disclaimer: Some pages on this site may include an affiliate link. This does not effect our editorial in any way.